Singing River Operations Update

Singing River Health System (SRHS) is taking proactive measures to address a recent cyber-attack that was discovered on August 19, 2023. The health system responded swiftly to the incident, promptly launching an investigation to assess the nature and extent of the attack. It was determined that the attack was sophisticated and malicious in nature, prompting collaboration with law enforcement agencies who are actively involved in the ongoing investigation.

Throughout this challenging period, SRHS remains steadfast in its commitment to providing top-quality patient care. Clinical teams are working diligently and collaboratively to ensure that patients continue to receive the highest standard of care that they have come to expect from SRHS.

Patient safety remains the utmost priority for SRHS, and the health system has implemented robust protocols to ensure that care delivery remains seamless even as the organization works towards a full recovery of its systems. While some minor delays and challenges may arise during this recovery phase, SRHS is fully equipped to navigate these obstacles and maintain the delivery of safe and effective patient care.

“We understand the concerns of our patients and the community, and we want to assure everyone that we are dedicated to addressing this incident with the highest level of attention and expertise,” said Laurin St. Pe, Interim CEO. “Our electronic medical records system, Epic, has been brought back online internally, enabling us to continue delivering the level of care that our patients deserve.”

As the investigation continues, SRHS is committed to providing updates to its patients and the community as new information becomes available. Patients who have questions or concerns about their upcoming appointments or procedures are encouraged to reach out directly to their healthcare provider. Contact information for providers can be found in our online Provider Directory.

SRHS remains resolute in its mission to provide exceptional healthcare services, even in the face of unforeseen challenges. By maintaining open lines of communication and prioritizing patient well-being, SRHS is confident in its ability to navigate this incident and emerge stronger.

For more information, please contact Ashley Butsch, Public Relations Manager, at [email protected].