Change Healthcare Cyberattack Prompts Payment Processing Adjustment for Singing River Health System
Singing River Health System contracts with Change Healthcare to process payments that are mailed in by patients. In response to a recent cyberattack on Change Healthcare, on March 27th Singing River Health System was notified that Change Healthcare will no longer process payments for Singing River or any of their other clients, effective immediately. Any payments received by Change Healthcare that have not been processed will be sent back to the patient marked return to sender.
Patients impacted by this change, who have received a Singing River Health System or Singing River Gulfport statement returned to them, are advised to follow new payment instructions. All future payments can be made through singingriverhealthsystem.com/billpay/ or via MyChart.
Alternatively, patients can make payments to the below address either by mail or in person:
Singing River Health System
Financial Services
3151 Denny Avenue
Pascagoula, MS 39581
For billing questions, patients are encouraged to contact Singing River Health System Financial Services at (228) 762-8876.