Singing River Health System Launches MySingingRiver App to Improve Access to Care
Singing River Health System is making it easier for patients to find and schedule care with the launch of the new MySingingRiver mobile app.
The free app puts key healthcare navigation tools at patients’ fingertips, providing a convenient way to find providers, locate Singing River facilities, and schedule appointments online from virtually anywhere.
MySingingRiver is free to download from the App Store and Google Play. Patients can search “MySingingRiver” or scan the QR code featured on Singing River materials.
With MySingingRiver, patients can:
- Schedule appointments online with available providers
- Find a provider by name, specialty, or other search criteria
- Locate a nearby Singing River facility
- Schedule an On My Way walk-in appointment at participating clinics before arriving
“Being a leading health system means more than delivering quality care inside our hospitals and clinics. It means always looking for more efficient and convenient ways to connect with the patients we serve,” said Laurin St. Pé, CEO at Singing River. “The launch of MySingingRiver is an integral part of that evolution. We are giving patients greater access and convenience while continuing to invest in technology that enhances their overall experience with Singing River.”
The Find a Provider feature allows patients to search the Singing River’s provider network to view available appointment times. Find a Location helps patients quickly locate nearby Singing River hospitals, clinics, and other facilities. Patients can then search for available appointment times and schedule care directly through the app.
At participating walk-in clinics, the On My Way feature allows patients to select an available appointment time before arriving, helping make the process even more seamless. Actual treatment times may vary based on patient volume and the medical needs of patients being treated.
“Digital innovation is most valuable when it solves a real problem for the patient,” said Mike Dozier, Chief Information Officer at Singing River. “With MySingingRiver, we’re taking several of the most common steps in accessing care and bringing them together in one comprehensive, easy-to-use experience. Patients can find the care they need and take the next step directly from their phone.”
The MySingingRiver app features a new web-based healthcare landing page experience developed by Phunware, providing Singing River with a flexible foundation for delivering digital information and services to patients.
“Healthcare is becoming increasingly digital, and health systems have an opportunity to make that experience feel more connected from the very first interaction,” said Dmitry Kroshka, CEO of Phunware. “Singing River understands the importance of meeting patients where they are and creating digital experiences that complement the care they provide every day. We’re proud to support that vision with MySingingRiver.”
The launch of MySingingRiver is part of Singing River’s broader digital strategy to make healthcare more connected and accessible. As technology continues to shape how people access services, Singing River is investing in digital tools that help simplify the experience for patients and make it easier to connect with the health system.