Home › About › Patient and Family Advisors

Patient and Family Advisors

Singing River is inviting parents, family members, caregivers, and community members to become Patient and Family Advisors. These volunteers will share their perspective and help shape real improvement in our health system. Fill out an interest form today!

What Patient and Family Advisors do at Singing River

Patient and Family Advisors work alongside healthcare leaders and staff to help improve care at Singing River. This may include:

Reviewing patient instructions
Sharing feedback on safety and communication
Testing digital tools
Advising on facilities and wayfinding
Joining improvement teams
Participating in the Patient and Family Advisory Council (PFAC)

If you have questions about PFAC, please call (228) 809-5060 during weekday business hours.

Who Should Apply

We welcome people with a range of healthcare and community experiences. You do not need medical knowledge or previous committee experience. We provide orientation, training, and support. We are especially interested in building a group that reflects the communities, backgrounds, ages, abilities, languages, and care experiences of the people we serve.

Selection

After you submit the interest form, our team will review it and contact selected applicants for a conversation about the role. Some applicants may be invited to PFAC, while others may be matched with a committee, focus group, project, or online review opportunity. Selected advisors complete the volunteer and confidentiality requirements for their role.

Complete an Interest Form

Apply to share your patient, family, caregiver, or community perspective and help Singing River Health System improve care and experiences.

1About You

2Your Perspective

3How You’d Like to Help

4Availability & Support

5Review & Submit

URL

This field is for validation purposes and should be left unchanged.

Your experience can help improve care

Singing River Health System is seeking patients, family members, caregivers, and community members to serve as Patient and Family Advisors. Advisors share their perspectives and work with staff to improve care, communication, services, facilities, and the patient experience.

No healthcare, committee, board, or volunteer experience is required. Training and support are provided.

Before you begin: Please do not include patient names, medical record numbers, diagnoses, exact dates of care, clinician names, or other private medical details anywhere in this application.

First name(Required)

Last name(Required)

Preferred name

Email address(Required)

We will use this address to acknowledge your application and contact you about next steps.

How would you prefer that we contact you?(Required)

Phone

Phone number(Required)

What times are generally best for a phone call?(Required)

Weekday mornings

Weekday afternoons

Weekday evenings

City(Required)

ZIP code(Required)

Please enter your five-digit ZIP code.

County

Age eligibility(Required)

A parent, guardian, or caregiver may apply to represent the experience of a child or minor patient.

I confirm that I am 18 years of age or older.

Advisor expectations

Patient and Family Advisors are expected to:

Share feedback constructively and respectfully.
Listen to perspectives that may differ from their own.
Focus on improving care and experiences for all patients and families.
Protect confidential information learned through advisory work.
Complete any orientation or onboarding required for the role.

Submitting an application does not guarantee placement. Singing River may use an interview and a separate onboarding process to determine the best fit for available opportunities.

Collaboration acknowledgement(Required)

I am willing to share feedback constructively, listen to different perspectives, and work respectfully with patients, families, staff, and leaders.

Onboarding acknowledgement(Required)

I understand that selected advisors may need to complete an interview, confidentiality agreement, orientation, and other role-appropriate onboarding requirements before participating.

Contact permission(Required)

I give Singing River Health System permission to contact me about this application and other Patient and Family Advisor opportunities.

May we keep your application on file for future advisory opportunities?(Required)

Your answer will not affect consideration for current opportunities.

Yes

How did you hear about this opportunity?(Required)

Please describe the other source.(Required)

This form is not for medical advice, appointments, urgent concerns, complaints, or emergencies.

Applying—or choosing not to apply—will not affect your care. For a medical emergency, call 911. For other patient needs, use the appropriate Singing River contact channel rather than this application.